Mediation

Workplace mediation, in most cases, repairs broken relationships and creates a healthy working environment for the whole team, enabling all parties to move forward with a focus on positive goals and with a clearly set out behaviour agreement for workplace relationships.

Why use mediation?

• It’s rapid and inexpensive
• For individuals or teams
• Can repair and maintain workplace relationships
• It limits damage and risk of escalation
• Empowering – parties have “buy-in” to the solution
• Produces sustainable solutions
• Can boost team morale & reduce absenteeism

Workplace mediation involves:

• a mediator-facilitated discussion between individuals or within a group to find a mutually agreed resolution
• encouraging collaboration in order to find an agreement that is mutually acceptable for all parties
• voluntary participation from all parties, who must show a willingness to be honest and open around issues that are currently being experienced in the workplace
• It normally takes place when informal discussions have failed to come up with a solution
• Each individual in the mediation, whether for two or a larger group mediation, meets first with the mediator—this allows issues to be fully aired, preparing the ground for the forward-looking group mediation meeting

Workplace mediation can help resolves issues including:

• Disputes between employees and within teams
• Allegations of inappropriate behaviour including bullying, harassment, and discrimination
• Disputes stemming from absence, disciplinaries and returning to work
• Disputes between leaders, decision makers and managers, at all levels
• Disputes arising from change