Managing and reducingSickness Absence

AIM

• To be able to recognise staff stress
• Be able to successfully manage staff stress-related absence whilst fulfilling the
• employer’s duty of care
• Develop effective proactive approaches to prevent rather than cure
• Empower successful ways for managers to best support staff

CONTENT

• What is stress?
• The nature of stress and how to manage it
• Building up resilience
• Internal vs. external locus of control
• Coping strategies
• Cognitive Behaviour Therapy (CBT) techniques
• A leader and a manager
• Setting personal goals with individuals
• Signposting to other services for more support
• Long-term sick absence
• Discuss real-life case studies