Behaviours in the workplace

AIM

Look at what is acceptable behaviour in the workplace and working viritually

• Understand impact on others through individuals’ behaviours
• Be able to deal with why conflict/misunderstanding might occur
• Be able to develop opportunities for greater understanding and respect

CONTENT

Exploring behaviour in the workplace: positive and negative

• Learning psychological behaviour of staff and the organisation
• Impact on individuals and organisations in terms of consequences & legislation
• Coping strategies for dealing with conflict and misunderstanding
• Moving teams and individuals towards positive behaviour and contracts of behaviour
• Case studies and Strategies