07766123895
m_goldsmith@btinternet.com

People Management

Designed for anyone who manages people at work

AIM

To understand the role of people at work and how to effectively manage them

CONTENT

How people learn

Role modelling at work

Clarity

Setting targets

Knowing who is doing what?

How the structure works

Who to communicate with

Prioritisation tips

Training or corrective behavioural techniques

Personal Improvement Plans

METHOD

A one day introductory course

Practical exercises

Group work

Individual skills assessments

Discussions

Tips and techniques

Hand-outs

Questions and answer sessions