Discipline Capacity and Grievances

(Including Investigations)

Designed for all managers who may be required to investigate and prepare a report for a disciplinary, capability or grievance matter.


To gain the understanding to deal with capability, disciplinary and grievance situations

How to gather information

Techniques involved in conducting investigations

Managing your time

Managing the time constraints and barriers of others

Understanding the purpose

Gain familiarity with the processes and to gain experience and understanding of the basic principles that underpin investigations


The framework for employee relations matters

Managerial role

HR role

Investigators role

What are the definitions and meanings of each situation?

Standard of proof

How does the investigation fit in the process?

Preparing a report

Hearings and roles