07766 123895
m_goldsmith@btinternet.com

Behaviours in the workplace

AIM

Look at what is acceptable behaviour in the workplace and working viritually

  • Understand impact on others through individuals’ behaviours
  • Be able to deal with why conflict/misunderstanding might occur
  • Be able to develop opportunities for greater understanding and respect

CONTENT

Exploring behaviour in the workplace: positive and negative

  • Learning psychological behaviour of staff and the organisation
  • Impact on individuals and organisations in terms of consequences & legislation
  • Coping strategies for dealing with conflict and misunderstanding
  • Moving teams and individuals towards positive behaviour and contracts of behaviour
  • Case studies and Strategies