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Assertiveness Skills and Behaviours

Designed for people across the board at all levels in an organisation

AIM

To develop the skills that balance your personality, leading to assertive behaviour

Identify what is assertiveness

Identify the situations when you need but find it difficult to be assertive

Learn about useful tools, techniques and approaches to assertive behaviour

Practice assertiveness

Recognise other behaviours

CONTENT

The benefits to you and organisations

An overview of behaviours

Recognising passive and aggressive behaviour in yourself and others

Are you a people pleaser?

Finding it difficult to say no.

Overcoming those barriers to being assertive

Tools and techniques

Personal Action Plans

Role plays

METHOD

A positive experience in a relaxed environment, drawing on experiences and role plays and working with different tools, techniques, facilitated group discussions and a personal action plan.