07766123895
m_goldsmith@btinternet.com

Absence Management

Designed for all line managers

AIM

To enable managers to improve absence and attendance issues
Understanding different types of absence
Develop and understand the skills and tools that make a difference

CONTENT

The real cost of absence to your organisation
The definition of absence
Pay and absence
Legal and policy requirements
Monitoring and reporting absence
How to deal with different types of absence
Long term absence
The return to work interview
Record keeping
Listening
Nonverbal signals

METHOD

Training is delivered in workshop mode, including a range of presentations, workshop activities, question and answer sessions.